Customization specifications fails during entering password
April 8th, 2008
For some weird reason the customization specification wizard in VirtualCenter 2.5 fails when entering the administrator password. The error: An internal error occurred, and the wizard is unable to store the administrator password securely.
After reinstalling VirtualCenter the error still occurs. I googled the error and stumbled upon this VMware KB but this did not solve my problem…. I’m lost, anyone?
April 8th, 2008 at 18:54
Hi Duncan,
try to set a blank Admin password in the Template or VM you want to clone,
then it should work
April 8th, 2008 at 19:59
It’s even before cloning or rolling out the template. it occurs when creating a customization specifation. so when you do -> edit -> customization specification -> new.
I tried a blank password, a complex etc… none works. I tried different accounts… no luck at all.
April 8th, 2008 at 20:44
Oh, sorry had a similar issue with the guest customisation wizard and there the password was it. I will try tomorrow on our system if the same error occures
April 8th, 2008 at 21:19
When you re-installed the VC and re-installed did you create a new customization or import the old one? I have seen where the import as issues with the admin password.
April 8th, 2008 at 22:36
I created a new one because it was a clean install at first, so i’ve never been able to create one.
April 9th, 2008 at 06:59
Ok tried at our VC and I have no Problems.
April 10th, 2008 at 00:59
I had the same issue after I replaced the default SSL certificates with new ones generated by my CA.
I suspect that the credentials in the customisation spec are encrypted using the SSL key & therefore cannot be decrypted using my new key.
I haven’t yet tried creating a new spec.
Al.