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ms office

MS Office autoupdate in constant loop on OSX / Mac

Duncan Epping · May 7, 2019 ·

Oh man, this was driving me insane. I found myself in a situation where MS Office Autoupdate was in a loop, I think it ran about once an hour at least for 2 days. Each time, of course, it would tell me there were no updates. Frustrating for sure. I place it in to “Manual” mode but it would still open up every hour. This Autoupdate loop started to begin after an upgrade to MS Office 16.24 for Mac. I ended up doing the following to solve the problem. So far I have not seen the Autoupdate window anymore, so let’s hope it indeed solved it:

Open a terminal window and do the following:

cd ~/Library/Preferences

rm -rf com.microsoft.autoupdate*.plist

After the files have been deleted, manually run Autoupdate once. This solved the problem for me. One of my colleagues solved the problem by simply downloading the autoupdater for Mac from the MS website and manually update it. Just sharing this in case others are hitting the same problem.

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About the Author

Duncan Epping is a Chief Technologist and Distinguished Engineering Architect at Broadcom. Besides writing on Yellow-Bricks, Duncan is the co-author of the vSAN Deep Dive and the vSphere Clustering Deep Dive book series. Duncan is also the host of the Unexplored Territory Podcast.

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