Virtual SAN enabling PeaSoup to simplify cloud

This week I had the pleasure of talking to fellow dutchy Harold ButerHarold is the CTO for Peasoup and we had a lively discussion about Virtual SAN and why Peasoup decided to incorporate Virtual SAN in their architecture, what struck me was the fact that Peasoup Hosting was brought to life partly as a result of the Virtual SAN release. When we introduced Virtual SAN, Harold and his co-founder realized that this was a unique opportunity to build something from the ground up while avoiding big upfront costs typically associated with legacy arrays. How awesome is that, a new product that results in to new ideas and in the end a new company and product offering.

The conversation of course didn’t end there, lets get in to some more details. We discussed the use case first. PeaSoup is a hosting / cloud provider. Today they have two clusters running based on Virtual SAN. They have a management cluster which hosts all components needed for a vCloud Director environment and then they have a resource cluster. The great thing for PeaSoup was that they could start out with a relatively low investment in hardware and scale fast when new customers on-board or when existing customers require new hardware.

Talking about hardware PeaSoup looked at many different configurations and vendors and for their compute platform decided to go with Fujitsu RX300 rack mount servers. Harold mentioned that by far these were the best choice for them in terms of price, build quality and service. Personally it surprised me that Fujitsu came out as the cheapest option, it didn’t surprise me that Fujitsu’s service and build quality was excellent though. Specs wise the servers have 800GB SSDs, 7200 RPM NL-SAS disks and 256GB memory and of course two CPUs (Intel 2620 v2 – 6 core).

Harold pointed out that the only down side of this particular Fujitsu configuration was the fact that it only came with a disk controller that is limited to “RAID O” only, no passthrough. I asked him if they experienced any issues around that and he mentioned that they had 1 disk failure so far and that is resulted in having to reboot the server in order to recreate a RAID-0 set for that new disk. Not too big of a deal for PeaSoup, but of course if possible he would prefer to prevent this reboot from being needed. The disk controller by the way is based on the LSI 2208 chipset and it is one of things PeaSoup was very thorough about, making sure it was supported and that it had a high queue depth. The “HCL” came up multiple times during the conversation and Harold felt that although doing a lot of research up front and creating a scalable and repeatable architecture takes time, it also results in a very reliable environment with predictable performance. For a cloud provider reliability and user experience is literally your bread and butter, they couldn’t afford to “guess”. That was also one of the reasons they selected a VSAN Ready Node configuration as a foundation and tweaked where their environment and anticipated workload would require it.

Key take away: RAID-0 works perfectly fine during normal usage, only when disks need to be replaced a slight different operational process is required.

Anticipated is a keyword once again as it has been in many of the conversations I’ve had before, it is often unknown what kind of workloads will run on top of these infrastructures which means that you need to be able to be flexible in terms of scaling up versus scaling out. Virtual SAN provides just that to PeaSoup. We also spoke about the networking aspect. As a cloud provider running vCloud Director and Virtual SAN networking is a big aspect of the overall architecture. I was interested in knowing what kind of switching hardware was being used. PeaSoup uses Huawei 10GbE switches(CE6850), and each Server is connected with at least 4 x 10GbE port to these switches. PeaSoup dedicated 2 of these ports to Virtual SAN, which wasn’t a requirement from a load perspective (or from VMware’s point of view) but they preferred this level of redundancy and performance while having a lot of room to grow. Resiliency and future proof are key for PeaSoup. Price vs Quality was also a big factor in the decision to go with Huawei switches, Huawei in this case had the best price/quality ratio.

Key take away: It is worth exploring different network vendors and switch models. Prices greatly variate between vendors and models which could lead to substantial cost savings without impacting service / quality

Their host and networking configuration is well documented and can be easily repeated when more resources are needed. They even have discount / pricing documented with their suppliers so they know what the cost will be and can assess quickly what is needed and when, and of course what the cost will be. I also asked Harold if they were offering different storage profiles to provide their customers a choice in terms of performance and resiliency. So far they offer two different policies to their customers:

  • Failures to tolerate = 1  //  Stripe Width = 2
  • Failures to tolerate = 1  //  Stripe Width = 4

So far it appears that not too many customers are asking about higher availability, they recently had their first request and it looks like the offering will include “FTT=2″ along side “SW=2 / 4″ in the near future. On the topic of customers they mentioned they have a variety of different customers using the platform ranging from companies who are in the business of media conversion, law firms to a company which sells “virtual private servers” on their platform.

Before we wrapped up I asked Harold what the biggest challenge for them was with Virtual SAN. Harold mentioned that although they were a very early adopter and use it in combination with vCloud Director they have had no substantial problems. What may have been the most challenging in the first months was figuring out the operational processes around monitoring. Peasoup is a happy Veeam customer and they decided to use Veeam One to monitor Virtual SAN for now, but in the future they will also be looking at the vR Ops Virtual SAN management pack, and potentially create some custom dashboards in combination with LogInsight.

Key take away: Virtual SAN is not like a traditional SAN, new operational processes and tooling may be required.

PeaSoup is an official reference customer for Virtual SAN by the way, you can find the official video below and the slide deck of their PEX session here.

PernixData announcements at #VFD5

Today PernixData presented at Virtualization Field Day 5. Excellent presentation by Satyam once again. This week I was fortunate to catch up with Frank Denneman to discuss what was going to be announced and what can be expected in the near future. I want to make it clear that there were no expectations given around release dates, don’t expect this to drop next week.

There were 4 key announcements:

  1. PernixData Architect – A better way to design, operate, and optimize data centers
  2. PernixData Cloud – Making enterprise IT more transparent
  3. PernixData FVP
    1. Freedom – Yes, “free” is the key word here!
    2. New features / functionality…

I am going to go at this in a different order than the deck, as I want to cover some of the changes with regards to FVP first. Satyam spoke about a new thing called “FVP Freedom“. FVP Freedom is a free version of FVP which can be used by anyone in any environment. Of course there are some constraints / limitations and these are:

  • Up to 128GB DFTM cluster for write through acceleration
  • Community support

However, you can use FVP Freedom for an unlimited number of hosts and unlimited number of VMs. Note that “DFTM” stands for Distributed Fault Tolerant Memory. This means that FVP Freedom gives you memory (read) caching only, no SSD caching. (128GB limit per cluster) I think this is huge, and it is a very smart way of getting people to test your solution and run it in production. So what can you do with 128GB? Well of course they tested this, and they were capable of increasing the VSImax users from 181 to 328 with that 128GB of memory on 2 hosts. You may wonder why they took this approach cause what does giving it away for free bring them? Well that will be obvious when you read the other announcements.

Besides a free version of FVP some enhancements to the current version were also announced. For me support for vSphere 6.0 and VVols were two major items. On top of that new “phone home” functionality is build in, which allows for better and pro-active support. What also stood out was the new stand alone UI. This means that you will be taken out of the Web Client to a standalone HTML5+JS based interface. You may wonder why they did this, that is where the two new product announcements come in to play. FVP is still a Windows installable by the way, I hoped they would announce an appliance which lowers complexity in terms of installation and management, but maybe next time who knows.

PernixData Architect was the first announcement. It is a piece of software that enables you to monitor your infrastructure (storage focussed of course) and make educated decisions based on the information and even recommendations provided. So what are we talking about in terms of metrics etc? PernixData Architect (for now?) is focussed on storage, not just from a cluster point of view, but also from a host level and virtual machine level. What is the latency a virtual machine is experiencing? How many IOPS does this VM do on average? What is the throughput? What is the read/write ratio? What are common block sizes? All the things you would like to know when designing, scaling, sizing your storage infrastructure and of course when using FVP.

Besides the details above you can for instance also see what the active working set is in your environment for any of your VMs. You can even get recommendations around how to configure FVP, you may have it set to write back but if you are mainly serving reads from cache you may want to change that for instance. It will also give you other recommendations for instance around networking etc.

You can imagine that with all the metrics and info they are gathering they will be able to provide you much more recommendations in the future. I can see those dashboards expanding fast, and I think it is valuable for everyone to understand how their workloads are behaving. On twitter some comments were made about vR Ops and CloudPhysics. Not a fair comparison as Pernix is focussed on “just” storage for now. Personally I hope they will start tying in other aspects like memory, cpu and networking as I don’t think customers want to be stuck with 2 or 3 monitoring solutions.

Now that you have all that data, what can you do with it? Well that is where PernixData Cloud comes in. PernixData Cloud can give you Insights in to how you are doing compared to others in the industry with similar environments, or even with different environments. Those running PernixData Architect can feed it in to the cloud analytics platform and do an analysis on it. But what if they don’t? How useful is this cloud analytics platform going to be? Well here is the catch, when you use FVP Freedom one of the requirements will be to upload your statistics and environmental details in to PernixData Cloud. So, what kind of data can you get out of it? Let me give you two visual examples as that shows immediately why this is valuable:

Both of the above examples demonstrate what PernixData Cloud Insights can give you. Data that is going help making purchasing decisions, and I can see how it could also be useful in the future for making design decisions. (Here is what others did to achieve X.) Best example is the top screenshot, not sure which flash device to buy? What are others buying? What can you expect out of it in terms of latency/throughput/IOPS? Cloud Insights will enable you to make educated decisions based on real life environments instead of based on fact-sheets which always appear to be misleading.

All in all, exciting news / announcements from PernixData at Virtualization Field Day 5. Nice work guys, and thanks Mr Denneman for taking the time to have a chat with me and thanks Mr Foskett for streaming the event live!

Synchronet leverages Virtual SAN to provide scale, agility and reduced costs to their customers

This week I had the pleasure to talk to John Nicholson who works for one of our partners (Synchronet out of Houston). John has been involved with various Virtual SAN implementations and designs and I felt that it would make for an interesting conversation. John in my opinion is a true datacenter architect, he has a good understanding of all aspects and definitely has a lot of experience with different storage platforms (both traditional and hyper-converged). Something I did not mention during our conversation, but the answers John was giving me to some of the questions were most definitely VCDX-level. (If you can find the time, do it John :-)) Below is John’s bio, make sure to follow him on twitter:

John Nicholson vExpert (2013-2015) is the manager of client services for Synchronet.  He oversees the professional services who deploy cutting edge virtualization, VDI, and storage solutions for customers as well as the managed services who keep these environments running smoothly.  He enjoys a deep dive into the syslog, and can telepathically sense slow and undersized storage.

First customer / project we discussed was a Virtual SAN environment for a construction company. The environment was build on top of Dell R720s and they have 400GB flash capacity in each node and 7x 1.2TB 10K RPM. In this environment MS SQL is running on top of Virtual SAN and Exchange. The SQL database is used for ~ 1000 customers as part of a real time bidding and tracking solution. As you can imagine reliability and predictable performance is key in this environment. Also hosted on Virtual SAN is their ERP system and it is also used for their development environment for their end-customer applications.

What was interesting with this particular project is that there were some strange performance anomalies, as you can imagine Virtual SAN being a new product was a suspect but after troubleshooting the environment they found out that there was a mismatch driver/firmware mismatch for the 10GbE Intel NICs they were using. Further investigation revealed that all types of traffic were impacted. John wrote about it on their corporate blog here, worth reading if you are using the Intel X540 10GbE NICs.

Key take away: Always verify driver / firmware combination and compatibility as it can have an impact.

What pleased John and the customer the most is probably the performance Virtual SAN is providing. Especially when it comes to latency, or should I say the lack of latency as they are hitting sub millisecond numbers. They’ve been so happy running Virtual SAN in their environment that they’ve just purchased new hosts and a DR site with VSAN is being implemented this week. The DR site will be used at first to test VSAN 6.0 and when proven stable and reliable the production environment will be upgraded to 6.0 and the DR site will be configured for DR purposes leveraging vSphere Replication. I asked John how they went about advising the customer to leverage a virtual replication technology which is asynchronous and John mentioned that as part of their advisory/consultancy services they have business analysts on-board which will assess what the cost of down time is and map out the cost of availability and decide a solution based on that outcome. Same applies to de-duplication by the way, what is the price of disk, what is the dedupe ratio, does it make sense in your environment?

While discussing this project John mentioned that he has worked with customers in the past which had two or three IT folks of which one being a dedicated storage admin, primarily because of the complexity of the environment and the storage system. In todays world with solutions like Virtual SAN that isn’t needed any longer and the focus of IT people should be enabling the business.

During our discussion about networking John mentioned that Synchronet has a long history with IP based storage solution (primarily iSCSI), and based on their experience top grade switches were in absolute must when deploying these types of storage. While talking to some of the Virtual SAN engineers John asked about how Virtual SAN would handle switches which have a lower “PPS” (packets per second). The Virtual SAN team mentioned that VSAN was less prone to the common issues faced in iSCSI/NFS environments, John being the techie that he is of course was skeptical and wanted to test this for himself. The results were published in this white paper, fair to say that John and his team were impressed with how Virtual SAN handled itself indeed with relatively cheap switches. For the majority of Virtual SAN deployments their typical customer setup is leveraging 2 VMkernel interfaces each connected to a different switch so that traffic isn’t going outside of the switch, this is what it would look like for those interested:

Host 1 / NIC-A —> Switch-A
Host 2 / NIC-A —> Switch-A
Host 3 / NIC-A —> Switch-A
Host 1 / NIC-B —> Switch-B
Host 2 / NIC-B —> Switch-B
Host 3 / NIC-B —> Switch-B

The second project John mentioned was for a software startup in the healthcare space. They’ve been doing a lot of mergers and acquisitions. Initially they wanted to get 6 VMs up and running but with the ability to scale-up and scale-out when needed. I found the “scale-up” comment interesting so asked what John was referring to. In this scenario the server configuration used was SuperMicro Fat Twin initially deployed with 3 hosts using a single socket and 800GB of flash capacity and two NL-SAS drives. As the company started growing of course the number of virtual machines increased and they have over 70 VMs running currently, simply achieved by adding an additional CPU in each box and add some drives. The question I had was what about flash capacity then compared to disk capacity? John said that they started out with flash overprovisioned simply to allow them to scale-up when required. Especially in the merger and acquisition space where the growth pattern is unknown this is a huge advantage of a solution like Virtual SAN which allows you to both scale-out and scale-up when required. Compared to traditional storage systems this model worked very well as they avoided the huge up front cost (50K USD – 100K USD not uncommon). On top of that, John said that with the majority of storage systems a big discount is given during the initial purchase but when it is time to add a disk shelve that discount has magically disappeared. Also, with traditional storage systems you can fairly easily reach the limits of a storage controller and be stuck with a system which can’t scale to the size you need it to scale. Another problem that disappears when leveraging VSAN.

Key take away: Large upfront costs can be avoided while offering flexibility in terms of scaling and sizing

Synchronet isn’t just an implementation partner by the way, they also do managed services and one of the things they are doing for instance is monitor customer environments leveraging Log Insight. This includes monitoring Virtual SAN, and they’ve created custom dashboard so that they can respond to  issues like for instance when a snapshot removal has failed and solve the problem before an issue arises as a result of it. They can go as far as monitoring the raw syslog feeds if needed, but each time a problem occurs in any environment this is recorded and custom dashboards and warnings are created so that every customer immediately benefits from it. For some customers they even do full management of the vSphere environment.

We had some small talk about VDI. John mentioned that VSAN is great for PoC’s and small test environments because it is easy to get in their, use it and then grow it as soon as the PoC / test has completed. Especially the price per desktop licensing is really handy as it keeps the cost down initially, and at the same time the customer knows what it is paying and getting. From an architectural point of view John mentioned that the majority of their customers use non-persistent desktops and as such the Virtual SAN environment looks different then the traditional server VM environments. Typically less disk capacity and higher flash capacity to ensure performance.

Before we wrapped up there was one thing I was interested in knowing, that was if they tweaked any of the Virtual SAN related settings (within the storage policy or for instance advanced settings). John mentioned that they would tweak the number of stripes per VM from 1 to 3 by default. This is primarily to speed up the backup with Virtual SAN 5.5, preliminary tests are showing though that with Virtual SAN and the new snapshotting mechanism this isn’t needed any longer. While talking about striping John also mentioned that for their hosting services the one thing that stood out to him is that Virtual SAN was performing so well that the customers paying for a lower tier of storage were actually getting a lot more storage performance resources then they paid for and the storage policies were used to ensure that a tier 2 VM wouldn’t receive more resources than a tier 1 VM, pretty neat problem to have I guess.

Key take away: Increasing stripe-width with Virtual SAN 5.5 can have a positive impact on performance. With 6.0 this appears no longer needed.

Last thing John wanted to mention was the VIP Tool (https://vip.vmware.com/). He said it helped them immense figuring out how much data was active and designing / sizing Virtual SAN environments for customers. I think it is fair to say that John (and Synchronet) has had huge success introducing Virtual SAN to their customers and deploying it there where applicable. Thanks John for taking the time, and thanks for being a great VMware and Virtual SAN advocate!

VSAN and large VMDKs on relative small disks?

Last week and this week I received a question and as it was the second time in a short time I figured I would share it. The question was around how VSAN places a VMDK which is larger than the disks. Lets look at a diagram first as that will make it obvious instantly.

If you look at the diagram you see these stripes. You can define the number of stripes in a policy if you want. In the example above, the stripe width is 2. This is not the only time when you can see objects being striped though. If an object (VMDK for instance) is larger than 256GB it will create multiple stripes for this object. Also, if a physical disk is smaller than the size of the VMDK it will create multiple stripes for that VMDK. These stripes can be located on the same host as you can see in the diagram but also can be across hosts. Pretty cool right.

How Virtual SAN enables IndonesianCloud to remain competitive!

Last week I had the chance to catch up with one of our Virtual SAN customers. I connected to Neil Cresswell through twitter and after going back and forth we got on a conference call. Neil showed me what they had created for the company he works for, a public cloud provider called IndonesianCloud. No need to tell you where they are located as the name kind of reveals it. Neil is the CEO of IndonesianCloud by the way, and very very passionate about IT / Technology and VMware. It was great talking to him, and before I forget I want to say thanks for taking time out of your busy schedule Neil, I very much appreciate it!

IndonesianCloud is a 3 year old, cloud service provider, part of the vCloud Air Network, which focuses on the delivery of enterprise class hosting services to their customers. Their customers primarily run mission critical workloads in IndonesianCloud’s three DC environment, which means that stability, reliability and predictability is really important.

Having operated a “traditional” environment for a long time Neil and his team felt it was time for a change (Servers + Legacy Storage). They needed something which was much more fit for purpose, was robust / reliable and was capable of providing capacity as well as great performance. On top of that, from a cost perspective it needed to be significantly cheaper. The traditional environment they were maintaining just wasn’t allowing them to remain competitive in their dynamic and price sensitive market. Several different hyperconverged and software based offerings were considered, but finally the settled on Virtual SAN.

Since the Virtual SAN platform was placed into production two months ago, they have deployed over 450 new virtual machines onto their initial 12 node cluster. In addition, migration of another 600 virtual machines from one of their legacy storage platforms to their Virtual SAN environment is underway. While talking to Neil I was mostly interested in some of the design considerations, some of the benefits but also potential challenges.

From a design stance Neil explained how they decided to go with SuperMicro Fat Twin hardware, 5 x NL-SAS drives (4TB) and Intel S3700 SSDs (800GB) per host. Unfortunately no affordable bigger SSDs were available, and as such the environment has a lower cache to capacity ratio than preferred. Still, when looking at the cache hit rate for reads it is more or less steady around 98-99%. PCIe flash was also looked at, but didn’t fit within the budget. These SuperMicro systems were on the VSAN Ready Node list, and this was one of the main reasons for Neil and the team to pick them. Having a pre-validated configuration, which is guaranteed to be supported by all parties, was seen as a much lower risk than building their own nodes. Then there is the network; IndonesianCloud decided to go with HP networking gear after having tested various products. One of the reasons for this was the better overall throughput, better multicast performance, and lower price per port. The network is 10GbE end to end of course.

Key take away: There can be substantial performance difference between the various 10GbE switches, do your homework!

The choice to deploy 4TB NL-SAS drives was a little risky; IndonesianCloud needed to balance the performance, capacity, and price ratios. Luckily having already run their existing cloud platform for 3 years, there was a history of IO information readily available. Using this GB/IOPS historical information meant that IndonesianCloud were able to make a calculated decision that 4TB drives with 800GB SSD would provide the perfect combination of performance and capacity. With very good cache hit rates, Neil would like to deploy larger SSD drives when they become available, as he believes that cache is a great way to minimise the impact of the slower drives. Equally, the write performance of the 4TB drives was also concerning. Using the default VSAN stripe size configuration of 1 meant that at most, only 2 drives were able to service write de-stage requests for a given VM, and due to the slow speed of the 4TB drives, this could have an impact on performance. To mitigate this, IndonesianCloud performed a series of internal tests that baselined different stripe sizes to get a good balance of performance. In the end a stripe size of 5 was selected, and is now being used for all workloads. This also helps in situations where reads are coming from disk by the way, great side effect. BTW, the best way to think about Stripe Size and Failures to Tolerate is like Raid 1E (mirrored stripes).

Key take away: Write performance of large NL-SAS drives is low, striping can help improving performance.

IndonesianCloud has standardised on a 12 node Virtual SAN cluster, and I asked why, given that Virtual SAN 5.5 U1 supports up to 32 nodes (64 with 6.0 even). Neil’s response was that 12 nodes is what comprises an internal “zone”, and that customers can balance their workloads across zones to provide higher levels of availability. Having all nodes in a single cluster, whilst possible, was not considered the best fit for a service provider that is all about containing risk. 12 nodes also maps to approximately 1000 VMs, which is what they have modelled the financial costs against, so 1000 VMs deployed on the 12 node cluster would consume CPU/Memory/Disk at the same ratio, effectively ensuring maximum utilisation of the asset.

If you look at the workloads IndonesianCloud customers run, they range from large databases, time sensitive ERP systems, webservers, streaming TV CDN services, and they are even running Airline ERP operations for a local carrier… All of these VMs are from external paying customers by the way, and all of them are mission critical for those customers. On top of Virtual SAN some customers even have other storage services running. One of them for instance is running SoftNAS on top of Virtual SAN to offer shared file services to other VMs. Vast ranges of different applications, with different IO profiles and different needs but all satisfied by Virtual SAN. One thing that Neil stressed was that the ability to change the characteristics (failures to tolerate) specified in a profile was key for them, it allows for a lot of flexibility / agility.

I did wonder, with VSAN being relative new to the market, if they had concerns in terms of stability and recoverability. Neil actually showed me their comprehensive UAT Testing Plan and the results. They were very impressed by how VSAN handled these tests without any problem. Tests ranging from pulling drives, failing network interfaces and switches, through to removing full nodes from the cluster, all of these were performed whilst simultaneously running various burn-in benchmarks. No problems whatsoever were experienced, and as a matter of fact the environment has been running great in production (don’t curse it!!).

Key take away: Testing, Testing, Testing… Until you feel comfortable with what you designed and implemented!

When it comes to monitoring though, the team did want to see more details than what is provided out of the box, especially because it is a new platform they felt that this gave them a bit more insurance that things were indeed going well and it wasn’t just their perception. They worked with one of VMware’s rock stars (Iwan Rahabok) when it comes to VR Ops on creating custom dashboards with all sorts of data ranging from cache hit ratio to latency per spindle to ANY type of detail you want on a per VM level. Of course they start with generic dashboard which then allow you to drill down; any outlier is noted immediately and leveraging VR Ops and these custom dashboards, they can drill deep whenever they need. What I loved most is how relatively easy it is for them to extend their monitoring capabilities. During our WebEx Iwan felt he needed some more specifics on a per VM basis and added these details literally within minutes to VR Ops. IndonesianCloud has been kind enough to share a custom dashboard they created, where they can catch a rogue VM easily. In this dashboard, when a single VM, and it can be any VM, generates excessive IOPS it will trigger a spike right away in the overall dashboard.

I know I am heavily biased, but I was impressed. Not just with Virtual SAN, but even more so with how IndonesianCloud has implemented it. How it is changing the way IndonesianCloud manages their virtual estate and how it enables them to compete in today’s global market.