Update: Symantec and VMotion, Supported or not?

There has been a lot of hassle on this one over the last couple of days. Symantec wasn’t supporting VMotion for their anti-virus suite. (Mike D., Lone SysAdmin, VInternals)A little birdie just told me that the article has been updated:

Is VMware VMotion ESX server supported with Symantec AntiVirus and Symantec Endpoint Protection?

Symptoms:
Symantec supports running Symantec AntiVirus, Symantec Endpoint Protection, and Symantec Endpoint Protection Manager in VMware environments.

A few customers have reported problems with Symantec Endpoint Protection Manager with VMware VMotion ESX server. These problems may or may not be related to the presence of VMware VMotion or the presence of the Symantec Endpoint Protection Manager.

Some the problems include:

• Client communication problems
• Symantec Endpoint Protection Manager communication problems
• Content update failures
• Policy update failures
• Client data does not appear in the database
• Replication failures

Solution:
Symantec is investigating each support case and will update Symantec products where necessary. If you experience a problem that you suspect is related to VMware VMotion, please contact Symantec Technical Support.

So in short, there have been problems which might or might not have been related to VMotion or Symantec EPM. Symantec will support products running in a VMware Environment!