I have been using a Logitech Brio Webcam for the past year or so. It is a 4k Webcam which is very useful for webinars and meetings, especially as I run my Macbook with an external monitor and it is closed. Over the past 9 months or so I had a bunch of trouble with the Logitech Brio Webcam. This week I received a new Macbook and I had to reinstall all components, and immediately after I installed the Logitech software, all issues started popping up again. Auto Focus was just not working as expected, wide/standard view settings were not properly retained, and neither was the angle/width. I made sure I had the latest version of the software, the latest version of the firmware, but that didn’t solve any of the problems. Actually, it made things worse as now I had the camera randomly stopping as well, even had my Mac log me off randomly when using the camera. I solved all these issues by uninstalling ALL Logitech software. Yes, you read that correctly, I uninstalled all Logitech software and the Brio was usable again.
Unfortunately, this means that you can’t configure the Brio as you would wish, and it runs with the optimal/default settings, but at least it works. I was told that the Logitech G Hub software could potentially be a nice alternative. But after reading this thread on Reddit I decided I am going to skip that as well, as I don’t get a real comfortable feeling when reading all the comments. Unfortunately, I don’t have a way to configure the webcam right now, if I find a solution to this problem I will make sure to update this post. You may ask, what would you need to configure? Well in my case I would like to configure the Webcam to use PAL instead of NTSC for the refresh rate, which removes some of the flickering I would be able to spot other wise. Unfortunately, not possible just yet without the software to my knowledge, or maybe one of you knows the answer to this problem? To conclude, I think it is fair to say that the Logitech hardware is great, but unfortunately, the software is not.